Notice your inability to load a lot of major websites for an hour?

This downtime was caused by a bug in the domain name system (DNS) service, which allows web addresses to take users to their destinations, that was triggered during a software update, Akamai said.

Akamai Technologies, is a global content delivery network (CDN), cybersecurity, and cloud service company, providing web and Internet security services. Akamai’s Intelligent Edge Platform is one of the world’s largest distributed computing platforms. The company operates a network of servers around the world and rents out capacity on these servers to customers who want their websites to work faster by distributing content from locations near the user.

When a user navigates to the URL of an Akamai customer, their browser is directed by Akamai’s domain name system to a proximal edge server that can serve the requested content.

So the question arises.

How did the outage affect the companies using Akamai?

Major brands like Amazon, Disney+Hostar, Zomato, Paytm,  AirBnB, etc had their platforms down for upto an hour. This also affected users access to many internet resources, including their own cloud services.

What is Domain Name System (DNS)?

The Domain Name System is a naming system for computers, services, or other resources connected to the Internet or a private network. It associates various information with domain names assigned to each of the participating entities.

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